Ink Bold Help! Tips on the Biz Reconsideration Phone call.

Posted by on Apr 23, 2012 in business credit cards, Chase Bank, Credit Cards, Ultimate Rewards, Uncategorized | 18 comments

I have gotten a few emails in the last couple of days regarding the Ink Bold reconsideration phone call. I know many readers have taken advantage of the killer Ink cards. They were smart in doing so, especially since most of them already have the Chase Sapphire Preferred® (the two cards compliment each other WELL).

Note: Chase rarely instantly approves anyone for the Ink Bold. So you’ll may have to make a phone call to get a decision. I share reconsideration phone tips pretty often, but I thought it would be a good idea to lay out a step by step “business card” guide for those who applied for the Ink Bold recently.

1. Apply.

I’m assuming you’ve already done this, and were then haunted by the words “your application requires further review” on your screen. No one likes those words. Now if you wait until Chase writes you, you will be waiting 10-14 days. But I’m not one to wait. I usually call the reconsideration line the day of an app or the next day.

Ink Plus® Business Card

Ink Bold® Business Card

2. Be Prepared to Answer Chase’s questions.

Chase is going to ask a few questions to verify the business and see if you would be a worthy candidate. It’s in their best interest to talk things out with potential card holders. I have found that being prepared to answer these questions helps to put Chase’s mind at ease. That’s all they are wanting to know- why you applied and if you are going to use the card.

Here’s an example of the questions they may ask:

  • How long has your business existed?
  • How much income has it generated?
  • What are projected revenue earnings?

For my wife who is a musician, I answered these questions like this:

  • She has been a part-time musician forever, but I said for two years. That’s when she really started playing out more.
  • I was honest and  told Chase the minimal salary she received from gigs and events.
  • She is playing out more now, so I was able to project more revenue in the upcoming year. Also, she had an upcoming recording project so I was able to say that she really needed the card to pay for studio time, mixing, equipment, and cd’s. They loved the detailed explanation of what I would be using the card for. If you are selling things on Ebay or Craiglist, go into deep detail of your upcoming plans to sell music equipment, macbooks, clothes, or whatever items you are flipping.

An important point to make is that you need to separate spending from your personal spending. You are going to be buying such and such and it’s getting to be so much that you need to start differentiating from your personal accounts. This shows responsibility, a true need for the card, and proves upcoming spending.

3. Be Confident.

Be confident on the phone. Don’t beg and try not to sound unsure in answering any of the reps questions. I always try to be upbeat and engage in a little small talk. I don’t know if this ever helps, but it sure the hell doesn’t hurt.

4. Call the Business Reconsideration Line.

Call the Chase Reconsideration line at 1-800-453-9719,  Monday – Friday,  8am-10pm Eastern. You will get a Chase rep on the first couple rings… it’s great.

5. Call Back Again.

If you don’t have any luck with your first call, don’t get discouraged. The individual customer rep you get DOES matter. Trust me, no one likes being that guy, but you are going to have to suck it up and call back. I have called back many times and have never been denied an approval in the end (with Chase).

I was able to help a couple Noob readers get approved last week with these very steps, so I hope they will help those who haven”t called yet or were waiting to call.

If you applied for the Ink Bold (or any Chase card), there is a lot of reward to be had. 50,000 Ultimate Rewards Points is easily worth $625 in travel. That’s a lot of coin. Just consider the reconsideration call like a small task at another day at the office. A 5 minute effort that nets you $625!! The main point is to present yourself as a prime candidate for the card you applied for and to prove that you will be using it often. I hope this helps, and please don’t hesitate to email or comment below with any other questions you may have.

 

— Noob Master

  • Jason

    Thanks for laying this out. I have just walked through the process. Took me a few min and boom done.  

  • Kevin

    You mention doing the recon call for your wife’s app. Can you mention how you lead into that with the chase reps? I want to apply for my wife, but don’t want her to have to deal with the recon call.

    • http://www.NoobTraveler.com/ Noob Traveler

      Hey Kevin, she will have to call in and verify her identity. After that she can tell the Chase rep she wants her husband to handle the rest of the call. It usually only takes a minute until I’m on the phone chatted it up with the Chase reps. I hope this helps and let me know how it goes.

  • Ozaer Shah

    confidence is key..you are right. I just called and played the role of CEO quite nicely, and I think thats what they look for…someone who they feel is worthy of receiving this…knows what he/she wants.

    • http://www.NoobTraveler.com/ Noob Traveler

      Well done CEO! Confidence is huge, and being polite too. Congrats on the new card.

  • Jen

    I’m usually weary about making these kind of calls, this post made me feel better. Thanks bunches.

  • Jerry Esquivel

    Geoff, do you call back right away, or wait a day, or a few minutes?

    • http://www.NoobTraveler.com/ Noob Traveler

      I always call back the same day, but I’m impatient when it comes to miles. :)

  • David B.

    This post was a tremendous help!!! The call went really well, thank you so much.

  • Katrina H.

    Got the “further review” message when I applied, found your article online immediately after, called the chase recon line within 10 minutes, and was approved. Thank you for your assistance… especially now that I don’t need to to wait 2 weeks to get an answer either way.

    • http://www.NoobTraveler.com/ Noob Traveler

      My pleasure, and congrats on your new Ink card!

  • Julie

    Wow this is awesome. Thanks a lot, I felt a lot better picking up the phone after I read this. Your tips helped!!!

  • Dave

    Followed the advice in this post, the conversation read almost like a script as outlined in this post and was successful with the reconsideration line. Thanks for all the free advice you are providing!

    • http://www.NoobTraveler.com/ Noob Traveler

      My pleasure! Congrats on your new card!!

  • TxGarrett

    Great advice that works. Even with a REALLY small business like mine. I told them this past year I only made $1500, but my projections for next year were going to be between $6,000 and $10,000. I also said I was fine with reallocating some of my credit already established with them in personal cards to the new Ink Plus card. Within a few minutes I was approved without any problems.

  • Frederick K.

    This helped tremendously – can’t believe how easy this call was.

  • Chris F.

    this post helped big time. was nervous at first, but the call was a breeze. was approved in literally minutes. thanks man.

  • Lily

    Thank goodness I read this before I called!! Very informative.

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